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Testimonials

Here are just a few comments we have received from our valued customers:

"They are local, does great work and never overcharge."  George F. (Eagle, PA)

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"I've used this guy for years, great service."  Mark M. (Downingtown, PA)

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"I recommend BP Spa Repair for your Hot Tub needs! I used their web site to initiate contact, we then spoke on the phone through the rest of the process. Sam scheduled me asap and explained a $100 fee now, that would be applied to the final bill, for an appointment when Bert would be servicing the area we live in. Sam called with a reminder the day before, with a window of 2 hrs for the following morning. Bert arrived ON TIME & READY to work! I will spare you the deets of the repair, Bert is knowledgeable, professional, & courteous. Rome wasn't built in a day & YOUR hot tub won't be re-built in one either, have some patience & KNOW that you got the BEST tech in the Tri-State area."  Charles A. (Holmes, PA) 

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 "Bert knew exactly what to do and completed the repair in a most efficient manner. I would recommend BP Spa Repair to anyone."  Chris S.  (West Chester, PA)

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"Bert is extremely helpful and really helped me to understand how to maintain my spa. He is a total gentleman and his prices are reasonable. I wish every company  I dealt with operated with this level of courtesy and professionalism."  Tom M. (Villanova, PA)

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"Burt came out on time to look at my hot tub, which wasn't turning on. He commented that he was not a particular fan of the hot tub brand, but immediately went to work checking it out. I was afraid I was going to have to buy a new pump or heater, but the problem was just a defective plug with integral breaker, which he promptly replaced at a reasonable cost. I would not hesitate to use BP in the future."  Curt H. (West Chester, PA)

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"The service was great. They were very responsive, professional and knowledgeable."  Sandy M. (West Chester, PA)

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"This husband and wife team is great.  They are reliable and punctual.  Bert fixed our spa and at a reasonable price.  We will definitely keep using their services."  Gary W. (Radnor, PA)

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 "Bert is extremely professional and knowledgeable.  He showed up when he said he would and quickly diagnosed the problem with our leaking hot tub.  He took 2 pumps out and was able to repair one, the other was too far gone.  He brought them back, installed them and came back later in the day after the hot tub was full to test everything.  We just bought the house, so he walked us through the operation of the hot tub and made sure everything else was working.  Couldn't be happier with his service and I'd highly recommend him."  Tim P.  (West Chester, PA)

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I had an electrical problem which made me get ready to buy a new $300 pump. Bert was able to locate a minor wiring problem and saved me a ton of money."  Kevin T. (Havertown, PA)

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"They're very good. They did a great job. He was very honest. He gave me the pros and cons because it is an older hot tub as to whether it was worth fixing or replacing. He was prompt. He showed up when he said he was going to. I felt that his price was fair."  Carol S.  (Blue Bell, PA)

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"My spa is an older model and we had trouble getting parts to fit precisely.  Bert persevered and came back several times until the right combination of parts fixed the problem.  The spa is filled and heating and I'm looking forward to being able to use it again.  I would definitely use BP spa Repairs again and recommend Bert.  In fact, I also ordered an ozonator."  Madelyn K. (Havertown, PA)

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We had a problem with our hot tub on Friday evening. I called my sister because I knew she really liked her technician who has helped her with her own hot tub. We are not even customers of Bert's and he talked us through the repair. He stayed on the phone and gave my husband step by step instructions. I can not speak highly enough of how kind and patient Bert was with us as we were quite anxious and upset thinking we ruined our hot tub. We are surely now customers of BPSpa for life. Thanks again Bert!" Michael and Sue G. (Woodlyn, PA)

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"I just wanted to tell you that from the moment you pulled up in the driveway, all the way through the finish of the repair, I have not in a long long time been so impressed with someones work ethic and quality of work.  I am so very grateful how you went the extra mile and ordered, received and installed the part much sooner then you had anticipated.  Thank you so very much. I have already referred you and will continue to do so."  Thomas H. (West Chester, PA)

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"Just some feedback that you guys rock!  At our home we have about a half a dozen professional services companies that do work for us, but none can hold a candle to BP SPA.  Your powerful combination of technical competence and commitment to customer service is the best we experience."  Kevin G. (West Chester, PA) 

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"This company was fantastic. Very professional and reasonable. On time appointment. Fixed the hot tub and no cost overages. I would highly recommend them."  Debora C. (Marcus Hook, PA) 

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"He is a one man show , you may need to wait a few days , but he is good and professional,  he also will explain things to you."  Audrey P. (Berwyn, PA)

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"I was very happy with their work and he figured out the problem in a timely manner."  S.T. (Media, PA) 

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"I have found BP Spa to be highly professional - head and shoulders above other spa repair outfits.  Not only good work, and experienced service, but great guys to boot.  Hire 'em!"  Dave B. (Devon, PA)

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"on time, quick repair, very professional"  Robert M. (Glen Mills, PA)

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"Bert seemed reasonable and knowledable and seem to tellus the truth. he gave us a break onthe initial cost because he could not repair immediately. Pleasant person and considerate of our home" Yvonne C. (Exton, PA)

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"Bert and Sam are the most honest and reliable contracters we've ever used. Highly recommend." (WCustomer)

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"Called within minutes of me putting up my info on Service Magic, was on time for repair and did excellent work for a reasonable rate." Rich C. (Phoenixville, PA)

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"Prompt, Nice, Answered all my queston. price was reasonable, gave me tips to prevent future damage" Steve D. (Glen Mills, PA)

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"Quick schedule. Right on time. Knew product well and answered all questions. Could not ask for better service. Highly Recommend." John H. (Downingtown, PA)

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They were very good. They were professional, pleasant, did what we wanted them to do and the price was good." Mary S. (Kennett Square, PA)

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"awesome, came out in just a day or so after I called them. Very friendly, informative. Will call again again if needed for sure" Theresa D. (Wayne, PA)

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"BP was fast, priced fairly and work was excellent " Joseph C. (West Chester, PA)

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"My experience was great. Bert got here immediately, and repaired my hot tub in no time. His work is professional and fair. The man has integrity, and that has been hard to find in spa repair persons. Also, I ordered supplies from him, and got them in two or three days, in spite of the snow fall. I will recommend BP Spa Repair, Inc. every chance that I get." Anthony D. (Marcus Hook, PA)

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"Excellent work!" Nancy K. (Media, PA)

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"Bert showed up on time, explained the problem and solutions and was done quickly. Very satisfied with chosing BP Spa especial after trying to get help from manufacturer." Frank M. (Berwyn, PA)

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"He was knowledgeable, honest, didn't try to sell me things I didn't need. I would hire him again in a heart beat and already have!" Irene W. (Wallingford, PA)

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"Excellent knowledge and professionalism. He specializes in spas only. Has good prices on supplies as well. He is now my spa-guy." Michael K. (West Chester, PA)

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"Very professional and knowledgeable." Andrew A. (Villanova, PA)

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"The first time he came out he didn't even charge us for the trip, but instead told us we would pay him the service call plus the parts when he returned. He would take my phone calls even in the evening time and actually returned my calls with an answer within the hour. This man knows his spas and is an excellent asset to know if you have a spa or hot tub." Marcia S. (Glen Mills, PA)

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"They service all spa models, and they seemed to have a thorough understanding of the repair needs for my spa. It sure is nice to have a heated spa again." Matt H. (Downingtown, PA)